Service Agreement & Liability Waiver

This Service Agreement & Liability Waiver ("Agreement") is a legally binding contract between Apex Space Systems LLC, a Virginia limited liability company ("Company"), and the individual or entity requesting services ("Customer"). Customer unconditionally accepts and agrees to be legally bound by this Agreement in its entirety by any of the following actions: submitting an online or in-person booking request; paying any deposit, in whole or in part; signing a paper or digital invoice or estimate; permitting Company personnel to enter the property or begin work; or any verbal or written authorization of services. If Customer does not agree to these terms, Customer must not permit work to begin and must notify Company immediately.

Company provides the following services, as applicable to each engagement: — Garage, basement, attic, shed & storage cleanouts — Junk removal & haul-away (residential and commercial) — Space organization and system setup — Power washing (floors, exteriors, driveways, surfaces) — Gutter cleaning — Lawn care, landscaping, mulch spreading, seasonal cleanup — Exterior and interior window cleaning — Painting (garage walls, shed interiors, surfaces) — Carpet cleaning (residential, whole-home or room-by-room) — Fence repair and installation (wood, vinyl, chain-link) — Driveway sealing and crack filling (asphalt sealcoating) — Light labor related to property maintenance and organization Only services explicitly listed in a written estimate, invoice, or scope of work are included in the agreed engagement. Any additional work requested on-site constitutes a change order, requires separate approval, and will be billed accordingly. Verbal representations by field personnel that expand scope beyond a written estimate are not binding on the Company.

All estimates are provided in good faith based solely on visible, accessible, and disclosed conditions at the time of quote or photo assessment. Estimates marked 'Flat-Rate' are binding only if on-site conditions match the described scope. All other estimates are subject to adjustment. If actual on-site conditions differ materially from those disclosed — including greater volume, undisclosed items, structural complications, access issues, or hazardous materials — Company reserves the right to revise pricing before or during service. Customer will be notified of any pricing adjustment and must approve before work continues. If Customer declines revised pricing, Company may cease work immediately. Customer remains responsible for all pro-rated charges for work already completed and any non-refundable deposit. A minimum service charge may apply regardless of project size or scope.

A deposit of up to 50% of the quoted total is required to confirm and hold a scheduled service date. All deposits are strictly non-refundable except in the event of a Company-initiated cancellation. The remaining balance is due in full immediately upon completion of services unless separately agreed in writing. Accepted payment methods: Credit/Debit Card (Stripe), Venmo (@APEXSS), or Cash. Invoices unpaid after three (3) calendar days from service completion will accrue a late fee of 1.5% per month on the unpaid balance, compounding monthly. Customer agrees to reimburse Company for all collection costs incurred, including but not limited to attorney's fees, collection agency fees, court filing costs, and process serving fees, if legal or third-party action is required to recover unpaid amounts. Company reserves the right to place a mechanic's lien on the property for unpaid balances where permitted by Virginia law.

CUSTOMER IS SOLELY AND EXCLUSIVELY RESPONSIBLE FOR THE FOLLOWING PRIOR TO SERVICE COMMENCEMENT: (a) Identifying, physically separating, and securing in a clearly labeled location ALL items of monetary value, sentimental value, legal significance, medical necessity, or irreplaceable nature that Customer wishes to retain. (b) Removing all pets, minors, and non-essential individuals from work areas during service. (c) Fully disclosing all known hazards including but not limited to: mold, asbestos, lead paint, pest infestations, structural damage, unstable shelving, electrical issues, or any condition that could pose a risk to Company personnel. (d) Ensuring safe, clear, unobstructed access to all work areas. (e) Clearly marking or physically separating ANY item that is NOT intended for removal. FAILURE TO FULFILL THESE OBLIGATIONS CONSTITUTES A COMPLETE AND IRREVOCABLE WAIVER OF ANY CLAIM RELATED TO ITEMS THAT WERE PRESENT IN A DESIGNATED REMOVAL AREA AND SUBSEQUENTLY REMOVED. Customer cannot pursue any claim for items not properly identified and separated per this section.

Upon physical removal of items from the property, all such items immediately and irrevocably become the sole property of Apex Space Systems LLC. Company exercises exclusive discretion over disposal method, which may include landfill, recycling, donation, resale, or any other lawful means. Company makes no guarantee of donation eligibility or tax receipt documentation unless explicitly agreed in writing prior to service. Company does not provide appraisals, resale value assessments, or credit for removed items unless separately contracted in writing. ONCE ITEMS HAVE LEFT THE PROPERTY, THEY CANNOT BE RECOVERED, RETURNED, OR CLAIMED UNDER ANY CIRCUMSTANCES. Customer irrevocably waives all ownership rights and claims to removed items at the moment of their removal from the property.

Customer expressly warrants and represents that no hazardous, regulated, controlled, or prohibited materials will be present in the service area without prior written disclosure and express written agreement from Company. Prohibited materials include but are not limited to: chemical solvents, paints, pesticides, fertilizers, asbestos-containing materials, lead-based substances, biohazardous or medical waste, sharps, controlled substances, explosives, compressed gas cylinders, radioactive materials, and any item regulated under federal, Virginia, or local environmental law. If Company discovers or suspects the presence of any such material, Company may immediately suspend all work without liability. Customer remains solely and fully liable for all costs, government fines, environmental remediation expenses, disposal fees, and legal liability arising from undisclosed hazardous materials. No deposit, advance payment, or pro-rated service credit will be issued for stoppage due to undisclosed hazardous conditions. Work will not resume until the hazardous materials are removed and certified clear by a qualified licensed professional at Customer's sole cost and expense.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (a) THE COMPANY'S TOTAL AGGREGATE LIABILITY TO CUSTOMER FOR ANY AND ALL CLAIMS OF ANY NATURE ARISING FROM OR RELATED TO SERVICES PROVIDED SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY CUSTOMER FOR THE SPECIFIC SERVICE ENGAGEMENT IN WHICH THE ALLEGED ISSUE OCCURRED. (b) COMPANY IS NOT LIABLE UNDER ANY CIRCUMSTANCES FOR: indirect, incidental, special, consequential, exemplary, or punitive damages; loss of use, loss of income, loss of business opportunity, diminution in property value, or emotional distress; any claim based on pre-existing conditions, structural defects, aging materials, hidden damage, weakened drywall, faulty framing, or systems that predate Company's service. (c) THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ASSERTED, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, AND SURVIVES TERMINATION OF ANY SERVICE ENGAGEMENT.

Customer acknowledges and accepts that cleanout, removal, hauling, and organizational services inherently involve physically moving heavy, bulky, awkwardly shaped, and potentially fragile items through residential spaces that may be narrow, cluttered, or structurally compromised. Customer agrees that: (a) minor incidental cosmetic impact — including scuffs, paint transfers, or minor surface marks — may occur in the course of services and such occurrences are a reasonably foreseeable and accepted consequence of the work; (b) Company is not liable for damage to any item not disclosed as fragile, antique, or high-value prior to commencement of work; (c) Customer assumes full and exclusive risk and liability for all pre-existing property conditions, including structural weaknesses, pest damage, water damage, mold, unstable flooring, and any condition that pre-existed Company's arrival. All service areas are entered at Customer's implicit invitation and Customer warrants that the property is reasonably safe for professional workers to enter and perform the contracted services.

BY SUBMITTING A BOOKING REQUEST, PAYING A DEPOSIT, PERMITTING WORK TO BEGIN, SIGNING ANY INVOICE, OR ENGAGING COMPANY SERVICES IN ANY MANNER, CUSTOMER KNOWINGLY AND VOLUNTARILY: (a) RELEASES AND FOREVER DISCHARGES Apex Space Systems LLC, its owners, managers, employees, subcontractors, agents, successors, and assigns from any and all claims, causes of action, demands, damages, losses, injuries, costs, and expenses of any kind — known or unknown, present or future — arising from or related to the services provided; (b) EXPRESSLY WAIVES any right to seek compensation beyond the amount paid for the specific service engagement; (c) ACKNOWLEDGES that this waiver was freely negotiated and constitutes material consideration for the services provided at the agreed price; (d) CONFIRMS that Customer has had the opportunity to review this Agreement and seek independent legal counsel before agreeing. This release covers but is not limited to: accidental disposal of personal property; pre-existing or hidden property damage; cosmetic damage incidental to service; disputes over item value, ownership, or disposal method; and any claim arising from undisclosed property conditions.

Customer agrees to fully defend, indemnify, and hold harmless Apex Space Systems LLC, its owners, managers, employees, subcontractors, and agents from and against any and all third-party claims, suits, demands, actions, damages, losses, costs, and expenses (including reasonable attorney's fees) arising from or relating to: (a) Customer's failure to disclose hazardous conditions, accurate job scope, or pre-existing property damage; (b) Customer's failure to remove or properly secure high-value, sentimental, or legally significant items prior to service; (c) Injuries sustained by any person on the property during or after service due to pre-existing conditions; (d) Any third-party claim related to items disposed of pursuant to Customer's authorization or under the terms of this Agreement; (e) Customer's misrepresentation of property conditions, item ownership, or job scope; (f) Breach of any provision of this Agreement by Customer.

Company reserves the absolute and unconditional right, at its sole discretion and without liability to Customer, to refuse to begin, suspend, or immediately and permanently terminate services at any time, including after partial completion, in the following circumstances: — On-site conditions are unsafe, structurally compromised, unsanitary, or pose risk to Company personnel; — Hazardous, prohibited, or illegal materials are discovered or suspected; — Actual job scope materially exceeds or differs from what was represented at time of booking; — Customer or any person on the property is threatening, intimidating, verbally abusive, or physically aggressive toward Company personnel; — Customer refuses to approve necessary pricing adjustments arising from scope changes; — Any other condition arises that, in Company's sole judgment, makes continuation of work unreasonable or unsafe. In all termination scenarios, all deposits are forfeited and Customer remains responsible for pro-rated charges for all work completed through the point of termination.

Cancellations received less than forty-eight (48) hours before scheduled service result in automatic and complete forfeiture of all deposits paid. Cancellations received less than twenty-four (24) hours before scheduled service are additionally subject to a cancellation fee of up to 25% of the total quoted service amount, charged to the payment method on file. Rescheduling requests made less than 24 hours before the scheduled appointment are treated as cancellations and subject to the above fees at Company's discretion. Company reserves the right to reschedule any appointment without liability due to weather events, safety concerns, equipment failure, personnel issues, or other circumstances beyond reasonable control. Customer will receive reasonable advance notice of any Company-initiated reschedule.

ANY AND ALL DISPUTES, CLAIMS, OR CONTROVERSIES of any nature arising from or related to this Agreement, any services provided, any invoice, or any interaction with Apex Space Systems LLC SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION in the Commonwealth of Virginia. CUSTOMER IRREVOCABLY AND UNCONDITIONALLY WAIVES: (a) the right to a jury trial; (b) the right to participate in any class action, multi-plaintiff, consolidated, or representative proceeding against Company; (c) the right to pursue claims in any court except to enforce an arbitration award. Arbitration shall be administered by a mutually agreed-upon arbitration service under the Commonwealth of Virginia rules. The arbitrator's decision shall be final, binding, and enforceable in any court of competent jurisdiction. The prevailing party shall be entitled to recovery of reasonable attorney's fees and all arbitration costs. This arbitration agreement survives the termination or completion of any service engagement and applies to all past, present, and future disputes.

This Agreement shall be governed by and construed exclusively in accordance with the laws of the Commonwealth of Virginia, without regard to conflict of law principles. If any provision of this Agreement is found by a court or arbitrator to be invalid, unenforceable, or void, such provision shall be modified to the minimum extent necessary to make it enforceable, and all other provisions shall remain in full force and effect. This Agreement, together with any written estimate, invoice, or separate signed scope document, constitutes the entire agreement between the parties and supersedes all prior verbal discussions, representations, promises, or understandings of any kind. No verbal modification of this Agreement by any Company representative is binding. Company reserves the right to update these Terms at any time; continued engagement of services constitutes acceptance of the most current version. © 2026 Apex Space Systems LLC · Midlothian, Virginia · All Rights Reserved.